ORDERS & SALES- All deposits are non-refundable.
- All wig sales are final. No returns or exchanges will be accepted.
ALTERATIONS & WARRANTY
- Every Dina Stern Wig purchase includes:
A 3-month warranty for repairs
A one-time cut & color service
(Repairs on wigs from other brands come with a 1-week alteration window post-service.)
PRICING & PAYMENTS
- Prices are listed in USD.
- A 4% credit card processing fee will be applied to all credit card payments.
CUSTOM ORDERS
- Each custom wig is handcrafted to order.
- Custom orders take approximately 2.5 months to complete.
- Once submitted, orders cannot be canceled or modified.
- Estimated timelines are shared at checkout.
SHIPPING & DELIVERY
- We ship domestically and internationally.
- Shipping costs and timelines are displayed at checkout.
- We are not responsible for:
Carrier or customs delays
Lost items if customer fails to insure their wig when shipping to us
INTELLECTUAL PROPERTY
All content on dinasternwigs.com (logos, images, text, product designs) is owned by Dina Stern
Wigs and protected by copyright and trademark laws. Do not reproduce or use any content without written permission.
WEBSITE USE
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access
- Violate our intellectual property rights
LIABILITY DISCLAIMER
Dina Stern Wigs is not liable for any indirect or consequential damages resulting from use or inability to use our products or website.
PRIVACY POLICY
We are committed to protecting your information.Please refer to our Privacy Policy for full details.
GOVERNING LAW
These terms are governed by U.S. law, with jurisdiction in the courts of Kings County, NY.
POLICY UPDATES
We may update these Terms at any time.
By continuing to use our website, you agree to the current Terms.
CONTACT
Questions? We're here to help.
Email us at Dina@sternwigs.com